Privacy Policy

Effective Date: 17/06/2024

1. Introduction

Welcome to www.hookandson.co.uk. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, or use our services.

2. Information We Collect

Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we collect personal information such as your name, email address, and other contact details.
Usage Data: We collect information about your interactions with our website, including IP addresses, browser type, pages visited, and other usage data through cookies and similar technologies.

3. How We Use Your Information

To Provide Services: We use your information to process transactions, manage your account, and provide customer support.
Communication: We may use your email address to send you updates, newsletters, and promotional offers, but only if you have opted in to receive such communications. You can opt-out at any time.
Improving Our Services: We analyse usage data to enhance our website's functionality and user experience.

4. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we use encryption and other technologies to protect your information from unauthorised access.

6. Your Rights

Access and Correction: You have the right to access your personal information and request corrections if it is inaccurate or incomplete.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in the email or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PGT Hook & Son
01323 449494
sales@hookandson.co.uk